Customer Solution Supervisor 訂單管理主管
8000元以上
廣州
應(yīng)屆畢業(yè)生
大專
廣州
應(yīng)屆畢業(yè)生
大專
- 全勤獎(jiǎng)
- 節(jié)日福利
- 不加班
- 周末雙休
職位描述
該職位信息待核驗(yàn),請(qǐng)仔細(xì)了解后再進(jìn)行投遞!
Job Description
崗位職責(zé)
- Drive the Perfect Order Cycle Approach to minimize waste and complexities in the end-to-end order-to-cash flow
- Implement new technology to improve demand capture accuracy and efficiency.
Resolve demand capture failures, resolve blocked orders, manage stock allocation and delivery creation issues, and handle returns and refusals through customer interaction and compliance assessment.
- Collaborate with other teams and make system changes to improve order fulfillment and resolve issues. Analyze data to understand customer behavior, trends, and risks, and takes actions to mitigate out of stock risks.
- Drive continuous improvement within the team to meet internal and external KPIs, monitoring target achievements, and managing relationships with key stakeholders to ensure quality and process alignment. Ensure regular monitoring of open orders according to SOP.
- 推動(dòng) POCA,***限度地減少?gòu)挠唵蔚浆F(xiàn)金的端到端流程中的浪費(fèi)和復(fù)雜性
- 采用新技術(shù),提高需求捕獲的準(zhǔn)確性和效率。通過(guò)客戶互動(dòng)和合規(guī)性評(píng)估,解決需求捕捉失敗問(wèn)題、解決訂單阻塞問(wèn)題、管理庫(kù)存分配和交付創(chuàng)建問(wèn)題,以及處理退貨和拒收問(wèn)題。
- 與其他團(tuán)隊(duì)合作,對(duì)系統(tǒng)進(jìn)行修改,以改善訂單執(zhí)行情況并解決問(wèn)題。分析數(shù)據(jù)以了解客戶行為、趨勢(shì)和風(fēng)險(xiǎn),并采取行動(dòng)降低缺貨風(fēng)險(xiǎn)。
- 推動(dòng)團(tuán)隊(duì)內(nèi)部的持續(xù)改進(jìn),以達(dá)到內(nèi)部和外部的關(guān)鍵績(jī)效指標(biāo),監(jiān)控目標(biāo)實(shí)現(xiàn)情況,管理與主要利益相關(guān)者的關(guān)系,確保質(zhì)量和流程的一致性。確保按照 SOP 定期監(jiān)控未結(jié)訂單。
Job Requirements
崗位要求
- 2 years related working experience
- Experience with and strong focus on customers
- Strong Supply Chain and Demand Management knowledge and expertise
- College/University degree required
- English
崗位職責(zé)
- Drive the Perfect Order Cycle Approach to minimize waste and complexities in the end-to-end order-to-cash flow
- Implement new technology to improve demand capture accuracy and efficiency.
Resolve demand capture failures, resolve blocked orders, manage stock allocation and delivery creation issues, and handle returns and refusals through customer interaction and compliance assessment.
- Collaborate with other teams and make system changes to improve order fulfillment and resolve issues. Analyze data to understand customer behavior, trends, and risks, and takes actions to mitigate out of stock risks.
- Drive continuous improvement within the team to meet internal and external KPIs, monitoring target achievements, and managing relationships with key stakeholders to ensure quality and process alignment. Ensure regular monitoring of open orders according to SOP.
- 推動(dòng) POCA,***限度地減少?gòu)挠唵蔚浆F(xiàn)金的端到端流程中的浪費(fèi)和復(fù)雜性
- 采用新技術(shù),提高需求捕獲的準(zhǔn)確性和效率。通過(guò)客戶互動(dòng)和合規(guī)性評(píng)估,解決需求捕捉失敗問(wèn)題、解決訂單阻塞問(wèn)題、管理庫(kù)存分配和交付創(chuàng)建問(wèn)題,以及處理退貨和拒收問(wèn)題。
- 與其他團(tuán)隊(duì)合作,對(duì)系統(tǒng)進(jìn)行修改,以改善訂單執(zhí)行情況并解決問(wèn)題。分析數(shù)據(jù)以了解客戶行為、趨勢(shì)和風(fēng)險(xiǎn),并采取行動(dòng)降低缺貨風(fēng)險(xiǎn)。
- 推動(dòng)團(tuán)隊(duì)內(nèi)部的持續(xù)改進(jìn),以達(dá)到內(nèi)部和外部的關(guān)鍵績(jī)效指標(biāo),監(jiān)控目標(biāo)實(shí)現(xiàn)情況,管理與主要利益相關(guān)者的關(guān)系,確保質(zhì)量和流程的一致性。確保按照 SOP 定期監(jiān)控未結(jié)訂單。
Job Requirements
崗位要求
- 2 years related working experience
- Experience with and strong focus on customers
- Strong Supply Chain and Demand Management knowledge and expertise
- College/University degree required
- English
工作地點(diǎn)
地址:廣州天河區(qū)合景國(guó)際金融廣場(chǎng)
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職位發(fā)布者
雀巢HR..HR
雀巢(中國(guó))有限公司
-
快速消費(fèi)品
-
1000人以上
-
外商獨(dú)資·外企辦事處
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北京市朝陽(yáng)區(qū)望京街8號(hào)利星行廣場(chǎng)B座9層
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